CANCELLATION POLICY

If you cancel or amend your holiday at any point of time; charges will be applicable as per the prescribed cancellation policy of the tour details mentioned on the website page.

Individual Cancellation Policy applies for FIT tours, Group Tours, Activities, Visa Services.

You are proceeding the payment after reading & understood the cancellation policy of the product you are purchasing online.

Between 16 Days – 30 days of departure:- 50% of the total tour cost for FIT Packages.

Between 24hrs- 15 days of departure:- 100% of the total tour cost for FIT Packages.

Between 24hrs- 30 days of departure:- 100% of the total tour cost for Group Packages.

At any point of time Visa Charges are Non-Refundable.

100% of the tour cost will be charged for the tours on the black-out dates, any event or conference, festivals, Christmas/New Year and long weekend periods.

Refund Policy

Each hotel/service provider has its own refund and cancellation policy, as a result of which we adhere to the same. Also, refunds will be done only through the Original Mode of Payment.

The reservations which are applicable for refund as per the cancellation policy specified in each booking will be entitled for refund (if applicable) and will be refunded within 15 working days from the date of cancellation request after the deduction of payment gateway processing charges.

If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund to you. However, at its sole discretion, the Company gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final.

It is clearly understood that there shall be no refund whatsoever if the customer does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever.

In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. BOOKRUMZ TRAVEL LLP is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.

Any payment made through THIRD PARTY CREDIT CARD is not liable for any refund and your reservation will be cancelled with immediate effect.

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